Tuesday 16 September 2008

Cost of carelesness

Sorry for not updating in a while. Been rather busy and distracted with work, assignments and other stuff. Deadlines were planted (and met, mostly), interviews were sprung last minute, and also meeting up with friends who're jetting off.

Anyway, in a bout of carelesness and bad luck, I happened to lose my ATM cards. Thankfully the account balance in the card were still the same. For the first card (Bank Islam), there was a notice that anyone who lost a card to contact the number given. Which I did, through SMS - and then somehow the other person was either being a paranoid or jerk by asking all sorts of stupid questions - "Kau ni melayu ke? Pelajar UKM ke? Betul ke kad ni kau yang hilang?...." For Pete's sake, all I asked was if we could meet up at a Bank Islam ATM machine for me to test if the card is mine. In the end, I just said thanks but no thanks. I'll just go make a missing card report.

So I reported the missing cards. CIMB was quite efficient, I got a new card without much hassle and a penalty of RM12 (inclusive RM8 for a new card). Bank Islam was quite the hassle, I had to get setem hasil for RM20(!) first from the post office. And then later I found out they further deduct another RM8 from my account for the cost of the new card (!!). What the hell - RM28 for a new ATM card! For a bank that claims to be compassionate and conservative, they sure are pretty cutthroat about these administration fees.